Public Housing Manager (PHM) - includes HOTMA & NSPIRE information

Interactive Zoom Meeting  
Tuesday, October 17, 2023 - Thursday, October 26, 2023   Eastern Standard Time


October 17th-19th, 2023 - 1:00-4:00pm ET and 24th-26th, 2023 - 1:00-4:00pm ET


The role of the Public Housing Manager (PHM) is complex and challenging.  The asset management model added new levels of responsibility and accountability for asset and property managers.

Whether you’re a new or experienced property/asset manager, you’ll leave with a strong foundation for your asset and public housing management.  Topics include asset management and preservation, occupancy,  operations, property finances, Public Housing Assessment System (PHAS), and resident relations.


After completing this training, participants will be able to:

  • Recognize the primary roles and responsibilities of today’s PHM
  • Identify requirements and options for structuring your team, maximizing revenue, monitoring your budget and improving day to day operations
  • Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria
  • Manage key occupancy functions including screening, marketing, lease enforcement, maintenance, rent collections, eligibility and resident relations
  • Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores
  • Effectively supervise and manage their employees

Who should attend?

  • Public Housing Property Mangers
  • Public Housing Assistant Managers
  • Public Housing Asset or Portfolio Mangers
  • Housing Managers/Directors

NOTE: Prior to registering, please review NAHRO’s cancellation policy.

Please note that a NAHRO ethics training is a requirement for ALL NAHRO certifications.

Ethics is NOT included in this course - if you would like to take one of our ethics trainings, you must purchase and take that course separately.

To learn what ethics course is required for your intended certification, please visit HERE.

Interactive Zoom Meeting  

 Price LevelEarly BirdRegular
Collapse group

Registration: Training AND Certification Exam

Collapse group

Registration: Training ONLY