How to Effectively Manage Your Maintenance Program

Interactive Zoom Meeting  
Tuesday, April 23, 2024 - Friday, April 26, 2024   Eastern Standard Time


April 23-26 from 1:00-4:00 pm ET each day


Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training is for you. 

Managing staff, budgets, and outcomes is challenging regardless of housing type.  We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program, or funding source, instead focusing on key areas and strategies for efficient and effective maintenance operations.

Proactively, effectively, and efficiently managing your maintenance program is key to preserving housing assets, ensuring compliance, and meeting your organization’s strategic goals, regardless of program or subsidy type.

This training will provide Maintenance Supervisors, Property Managers, Lead Maintenance Technicians, and other key staff with the essential knowledge and skills to identify property goals and needs, ensure preventative maintenance is performed, manage day-to-day operations, supervise and train employees, and create and implement effective maintenance and emergency plans.

If you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs, we recommend you register for the ”Managing Public Housing Maintenance” training, which will include everything covered in this training along with Public Housing specific information.


After completing this training, you’ll be able to:  

  • Assess your real estate portfolio, plan for asset replacement, and develop a budget and strategies to meet owner goals.  
  • Develop property-level maintenance plans and key performance indicators.
  • Identify the primary roles and responsibilities of maintenance supervisors and managers.
  • Identify the skills necessary for effective maintenance program management.
  • Recognize and apply strategies for effective employee supervision.
  • Identify and prioritize key maintenance functions and recognize their impact on asset preservation.
  • Demonstrate the ability to assess and prioritize property needs; develop a plan with SMART (specific, measurable, achievable, realistic, timeframe) goals; and effectively manage and maintain high-quality housing assets.

Who should attend?

  • Maintenance Supervisors/Managers
  • Asset & Property Managers (Public Housing, LITC, multifamily, or any affordable housing program.
  • Asset & Property Management Directors
  • Anyone responsible for the hiring and supervision of a maintenance program

NOTE: Prior to registering, please review NAHRO’s cancellation policy.

Interactive Zoom Meeting  

 Price LevelEarly BirdRegular
Collapse group

Registration: Training ONLY